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Frequently Asked Questions
To improve customer service, we have compiled this FAQ feature to help you find the answers to the most commonly asked questions that we are contacted for.
YAM INFLATABLES
Q1: Where is the serial number for my YAM Inflatable?
Q2: What is the warranty period for YAM Inflatables?
Q3: Do I have to take my Yamaha product back to the selling dealer for warranty repairs?
Q4: Is it possible to extend the factory supplied warranty on a Yamaha product?
Q5: How do I make a warranty claim
YAM INFLATABLES
Q1: Where is the serial number for my YAM Inflatable?
On YAM.
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Q2: What is the warranty period for YAM Inflatables?
For private/domestic use the hull and seams of YAM Inflatables are covered for three years. All other components carry a one year warranty. For YAM Inflatables used on a commercial, business or hire basis all components have a six month warranty period.
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Q3: Do I have to take my Yamaha product back to the selling dealer for warranty repairs?
No - although perhaps advisable, any authorised Yamaha dealer for that particular model, is able to carry out warranty repairs.
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Q4: Is it possible to extend the factory supplied warranty on a Yamaha product?
The duration of the warranty is fixed and we regret that no extension is currently available.
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Q5: How do I make a warranty claim
If you experience a problem with your Yamaha motorcycle/marine/power product which you believe should be dealt with under the terms of the manufacturer’s warranty, please promptly contact your Yamaha dealer to arrange for the motorcycle/marine/power product to be inspected and any claim assessed.

All claims under warranty must be submitted on your behalf through an authorised Yamaha dealer. We regret that we are unable to accept warranty claims directly from owners.

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